Welcome to https://Svocom.com (hereinafter referred to as the "Svocom Website"). Before accessing or using the Svocom Website and Svocom Services, please carefully read the following terms & conditions.


These Terms & Conditions (hereinafter referred to as "T&Cs") constitute a legally binding agreement between you and Svocom. Please read the following T&Cs carefully before registering with the Svocom Website and using any of the Svocom Services. By accepting this agreement, you agree to be bound by the T&Cs by accessing/browsing this Svocom Website and using Svocom Services, regardless of whether you create an account with Svocom Website or place an order. If you breach any of the T&Cs, you are prohibited from continuing to use the Svocom Website and Svocom Services. We reserve the right to change this Svocom Website and these T&Cs at any time without prior notice.

Terms of Use

You agree to and are solely responsible for the following:

Providing accurate information required for using the Svocom Website and Svocom Services, including, without limitation, information related to your account and orders.

Not posting or transmitting to the Svocom Website any material which is threatening, in breach of confidence, private, violates or infringes the copyrights, patents, trademarks or other proprietary rights of any person, infringes on the rights of a third party, or can potentially cause technical damage to the Svocom Website.

Svocom reserves the right to remove any information which we believe is unlawful or inappropriate, violates the T&Cs stated, or could potentially result in liability to Svocom.

You may sign up for the Svocom Website with an email address. Svocom will assign you an account identification and a password to enable you to access the Svocom Website and receive the Svocom Services. Each time you login, you will be deemed an authorized user of the Svocom Website in a manner consistent with the T&Cs. You are solely responsible for protecting the confidentiality of the password you have provided to the Svocom Website and identification information assigned to you. You will notify us immediately of any unauthorized or misuse of your account.

When you use any Svocom Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you in a variety of ways, such as by e-mail, text, in-app push notices, or by posting notices and messages at this Svocom Website or through the other Svocom Services. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Termination of Use

Svocom reserves the right to terminate your account and your use of the Svocom Website and all of the offered Svocom Services when the T&Cs are breached by you for any reason whatsoever. You are personally liable for any orders that you place with us or charges that you incur prior to the termination of use. Svocom reserves the right to change or discontinue all or any aspects of the Svocom Website at any time without prior notice.

Pricing Errors and Product Information

The Svocom Website displays prices and availability of products and services which are subject to change without notice. We will make every effort to ensure errors will be corrected where discovered. Svocom reserves the right, at any time, to revoke any stated offers and to correct any errors or omissions after an order has been placed with us. Svocom will attempt to display product information (details and images shown) on this Svocom Website as accurately as possible.

Validating Your Order

After you place an order with us, this Svocom Website will perform a validity check. Svocom reserves the right to reject or cancel any order you place with us, and/or to limit quantities on any order, without giving any reason. These restrictions may include orders placed using the same Svocom account, the same credit card or orders that use the same billing or shipping address. If we reject your order, our Customer Service Team will attempt to notify you using the email address provided with your account.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Svocom Website reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Order Payment

Once the payment has been made within 24 hours after your order is placed, we will confirm your order and begin the order dispatch process.

Using Coupons and Coupon Codes

Coupons or Coupon Codes can be used at the time the order is placed. Your use of the Coupons or Coupon Codes shall be subject to these terms and conditions, any relevant activity rules, and any other applicable terms and conditions.

If you request to cancel your order or return items, and such request is approved by us, the payment you have made for the order will be refunded in accordance with our Return Policy.

Disclaimer & Limitation of Liability

By using the Svocom Website and Svocom Services, you expressly agree that use of this Svocom Website and Svocom Services is at your sole risk. We do not warrant that use of the Svocom Website will be error-free, nor do we warrant the content accuracy, integrity or completeness that you see at this Svocom Website. You hereby acknowledge that this paragraph shall apply to all content, products and services available throughout the Svocom Website. Under no circumstances shall Svocom be liable for any direct or indirect damages that result from your use of or inability to use the Svocom Website and Svocom Services, including but not limited to reliance by you on any information obtained from the Svocom Website and Svocom Services that results in errors, deletions, viruses, delays in service or any other website performance failure. Whilst every effort has been made to ensure the content displayed at this website is correct, Svocom makes no warranty as to the accuracy of the information and provides all information on an "as is" basis. Svocom, including our partners and affiliates, associated third parties, employees, contractors and those involved with the operating of the Svocom Website and Svocom Services, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the Svocom Website or the products sold on it. This includes (but not limited to) any loss or damage suffered as a result of negligence.

Intellectual Property Rights

All content included in or made available at this Svocom Website through any Svocom Services, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Svocom or its content suppliers.

All graphics, logos, page headers, button icons, scripts, and service names included in or made available at this Svocom Website through any Svocom Services are trademarks or trade dress of Svocom in the P.R. China and other countries.

Svocom's trademarks and trade dress may not be used in connection with any product or service that is not Svocom's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Svocom.

All other trademarks not owned by Svocom that appear at this Svocom Website or in any Svocom Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Svocom.

The use of any of Svocom trademarks without Svocom’s express written consent is strictly prohibited.

Besides the foregoing intellectual properties, all things you see on this Svocom Website are copyrights, trademarks, and/or other intellectual property owned, controlled or licensed by Svocom. These rights and are protected by PRC and international copyright, trademark and other intellectual property laws, and any other applicable laws.

APP Permissions

When you use apps created by Svocom, you may grant certain permissions to Svocom for your device.

Force Majeure

Svocom shall not be liable for unforeseen delays in performing any of its obligations under these Terms and Conditions, and will be entitled to a reasonable extension of time for the performance of such obligations.